RDD Online Privacy Policy

RDD Online respects the privacy of its users. This privacy policy describes RDD Online's policies regarding the collection, storage, access, use and disclosure of information on this site. If you have questions or comments about our Privacy Policy, please contact us at info@rddonline.com.

Information collection, use and disclosure

RDD Online collects two types of information about its visitors:

1. General technical data. Much of the information RDD Online collects from customers and visitors who access our corporate website is general in nature. We collect information, using tracking software, on traffic patterns, including other websites that serve as exit/entry points, the identities and locations of organizations through which our users access our website, navigation routes through the site, and the number of times each page is visited. No cookies are used to gather this information, and no other customer-specific information is obtained automatically. This information is generally viewed in the aggregate, and gives us an idea of what areas of interest our customers and visitors are pursuing when they come to our site. This knowledge is used to assist us in designing and enhancing the content and layout of the site and in making adjustments to navigation paths, all of which can help us provide our customers and visitors with a more user-friendly experience.
   

2. Personally Identifiable Information There are several locations on the RDD Online website that allow customers and visitors to submit comments or requests online via a form template or e-mail. These submissions are completely voluntary, but most require the customer or visitor submit some identifying information such as a name and/or e-mail address. This information is primarily used to accomplish the customer's or visitor's purpose in making the particular submission, whether it is a request for further information about our products and services, a technical support question, product enhancement suggestions etc. Secondarily, this information is added to our mailing database to provide further information about RDD Online products and services. Passwords and user IDs entered by customers to access online publications are used to ensure that only customers with valid subscriptions are accessing the products, and to track dates and times of access to those updates for license compliance purposes.

RDD Online does not sell, share or disclose to outside parties any personally identifiable information obtained, with the exception of the associated Respiratory Drug Delivery conference series, organized by Virginia Commonwealth University School of Pharmacy, for mailing purposes. If you do not wish to receive information relating to the Respiratory Drug Delivery conference, you should send an email to info@rddonline.com to have your details removed from this mailing list. RDD Online reserves the right to disclose any information, if such action is necessary to conform to the requirements of law, or to protect and defend the legal rights or property of RDD Online, the website or its users.

Security

At this time, RDD Online does not collect credit card numbers or other financial information online. As for the information we do collect, RDD Online protects it from unauthorized disclosure, alteration, or use through our internal management policies and procedures. This includes educating our employees on the importance of keeping customer information confidential. Our RDD Online electronic publications require input of a valid user ID and password issued by RDD Online before access is granted. As with your user IDs and passwords for all software programs, you should keep these identifiers in a secure location and only disclose them to others with a need to know. You should also make sure to sign off when you are finished using the site to prevent unauthorized access.

Linked Sites

As a convenience to our users, RDD Online contains links to a number of sites that we believe may offer useful information. We have no control over and are not responsible for the content, privacy policies or reliability of such sites.

Changes to our Privacy Policy

From time to time, it may be appropriate for RDD Online to change our privacy policy. RDD Online reserves the right to change the terms of this policy, at any time, but will not do so without posting the revised policy on our website.

Contacting Us

If you have additional questions about this privacy statement, or your dealings with this web site, please contact:

RDD Online
Virginia Biotechnology Research Park, Room 10
800 East Leigh Street
Richmond, VA 23219
(804) 827 1490
info@rddonline.com